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LingoAce Payment Agreement – Singapore Offline and Blended Programs

Offline and Blended Learning Program Payment Policy

1. Our agreement with you is set forth in the Payment Policy set out below (the “Payment Policy”), which apply to each and all of our services provided to you regarding the payment and refund of the Services (“Services”).

2. Unless otherwise specified in this Payment Policy, the terms used herein shall have the same meaning given to them in the Terms and Conditions (“Terms and Conditions”) on https://www.lingoace.com (our “Website”).

3. This Payment Policy may be amended by us from time to time, which will take effect from the date the amendments posted on our Website or such other related links provided by our company. It is your responsibility to be aware of such changes.

4. In consideration of our company providing the Services to the student, the client shall pay the applicable fees, together with any other relevant taxes, including Value Added Tax (VAT), Sales Tax, or Goods & Services Tax (GST), that may be levied by the applicable governmental authorities from time to time.

5. We will charge corresponding payment processing fees for different payment methods. Our company will review the payment processing fees from time to time and may increase or decrease the payment processing fees that our company deems appropriate in its sole discretion.

6. Our company course fees will be reviewed from time to time and may be increased or decreased by such amount as our company, in its sole discretion, deems fit.

7. New clients and/or students undertake to pay the applicable course fees. Students cannot commence or start their official classes with our company whilst any fees are outstanding and unpaid.

8. Existing clients and/or students will not be allowed to attend their existing classes should any fee or payments be overdue. All outstanding fees must be settled in full before the student is able to resume lessons with our company.

Singapore Payment policy

9. Our company accepts payments made by any of the following online methods:

  • Major credit/debit cards (Visa / MasterCard / American Express / UnionPay)

  • WeChat Pay/Alipay

  • Bank transfers

  • Instant payments (PayNow)

Singapore Offline and Blended Program Refund Policy

10. LingoAce’s Offline and Blended Program Refund Policy can be found in Schedule A attached hereto. Unless otherwise specified in Schedule A or as separately agreed by you and our company, no refund of any product is permitted.

Schedule A – Refund Policy

The Refund Policy specified herein shall be applicable to the lesson credits you purchased under our Offline and/or Blended Learning programs:

  • Refund Amount: Full refund within Refund Window, excluding payment processing fee (after deducting any lesson credits used, any promotion discount and any offline gifting cost if applicable). No purchase payment is refundable after the Refund Window.

  • Refund Window: A period of 7 calendar days starting from (and including) the day of first scheduled class.

 Last revised on Jan. 18 2024.