PPLingo Pte. Ltd.
111 Somerset Rd, #04-01 TripleOne Somerset, Singapore 238164
https://www.lingoace.com
UEN No. 201619956K
PPLingo Pte. Ltd.
111 Somerset Rd, #04-01 TripleOne Somerset, Singapore 238164
https://www.lingoace.com
UEN No. 201619956K
All references to “we”, “us”, “our” and “our company” are to PPLingo Pte. Ltd., LingoAce Academy, Inc., and our affiliated companies.
All references to “client” are to the person who agrees to the Terms and Conditions and all references to “student” and/or “user” are to the person whom the client designates to use the Services (including but not limited to the child of the client). All references to “you” and “your” are to the client, student and user.
IMPORTANT: These Terms and Conditions contain a binding arbitration provision and may affect your legal rights including your right to file a lawsuit in court and to have a jury hear your claim. Details about the binding arbitration process are set out below in the “Dispute Resolution” section here. Please read this section carefully.
You, the client, represent and warrant to our company that you, and any and all students and/or users designated by you to use the Services, will comply with these Terms and Conditions.
You further represent and warrant that you are of legal age to form a binding contract (or, if you are a minor, that you have your parent’s or legal guardian’s permission to use the services and your parent or legal guardian has read and agreed to the Terms and Conditions on your behalf).
You further represent and warrant that your access and use of the Services will be in accordance with these Terms and Conditions and with all applicable laws, rules and regulations, including those regarding online conduct and acceptable content, and those regarding the transmission of data or information.
You further represent and warrant that you own or have the necessary rights to any material you submit via the Services (including without limitation to course contributor materials and activity materials) and that you grant us a license to use that material as set forth below.
By creating a LingoAce account with our company on our website or App, you further represent and warrant that the information you submit to our company is true and accurate.
You further represent and warrant that you will carefully safeguard your password, username, and account information, will not share your password or username with any third party, and will not allow any third party to access your LingoAce account for any purpose. If you believe that your password or account information has been compromised, you agree that you will immediately change your password.
You undertake not to upload, display, or otherwise provide on or through the Services any content that:
is libellous, defamatory, abusive, threatening, harassing, hateful, harmful, invasive of another’s privacy, vulgar, false, intentionally misleading, trade libellous, pornographic, obscene, patently offensive, promotes racial bigotry, hatred or physical harm of any kind against any group or individual or is otherwise offensive or otherwise violates any law or infringes upon the right of any third party (including copyright, trademark, privacy, publicity or other personal or proprietary rights);
contains any computer viruses, worms, or any software intended to damage or alter a computer system or data;
contains unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or other forms of duplicative or unsolicited messages, whether commercial or otherwise;
interferes with, disrupts, or creates undue burden on our servers or networks or violates the regulations, policies or procedures of such networks; or
subject to our reasonable determination, would restrict or inhibit any other person from using the Services or which may expose our company or its users to any harm or liability of any kind.
You undertake not to use software or automated agents or scripts to produce multiple accounts on the Services, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) our Services (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Services for the sole purpose of, and solely to the extent necessary for, creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).
You undertake not to use our company to collect information about our teaching or testing processes and/or to develop strategies, guides and/or other teacher or testing preparation materials or similar teacher or testing services.
Subject to these Terms and Conditions, we grant you a non-transferable, limited, revocable, and non-exclusive license to download, install, and use one copy of the applications developed by us (including, “LingoAce Teacher”, “LingoAce Connect” and such other applications developed by us, collectively, the “App”) on an interactive wireless device that you own or control. You may not derive or attempt to derive the source code of any portion of the App, permit any third party to derive or attempt to derive such source code, or reverse engineer, decompile, disassemble, or translate the App or any part thereof.
Our company and its licensors own and shall retain all intellectual property rights and other rights in and to the App, and any changes, modifications, or corrections thereto.
The client agrees to fully disclose all information relevant to the student’s enrolment in the programs offered by our company. If our company finds or reasonably suspects that the student information provided is falsified or is inaccurate, our company has the right to terminate the student from any class.
Our company reserves the right to transfer, suspend and/or terminate the student without prior notice or warning and with immediate effect from any or all classes in the event that the client and/or student breaches any provisions of the Terms and Conditions, or our company deems, in its sole discretion, that the client and/or student demonstrates behaviour that is detrimental to the welfare or safety of the teachers, employees of our company and/or other parents and students of our company, or prejudicial to the good order or the reputation of our company, or for any other reason that our company deems fit and proper in its absolute discretion. In the event that the student is terminated from our company pursuant to this clause, our company will not be under any obligation to return any deposit or fees paid to our company unless otherwise required by applicable law or specified elsewhere in the Terms and Conditions.
Lessons may be postponed to another day in the week in the event of public holiday, subject to change depending on local arrangements. All changes of time and lesson would be pre-notified to all client to make the necessary arrangements.
Our company offers a blended learning program in Singapore that consist of two lessons per week comprising one online class and one offline class. The same online class is made available twice a week during the weekdays and students may attend either session. Clients and students are encouraged to plan their schedule ahead to attend either lesson as there will be no replacement lesson for the online lesson. In respect of the offline class, there will be one offline lesson each week that is scheduled weekly.
Our company reserves all rights to refuse entry to any offline class if a student is deemed to be unwell, or if we have reason to believe that the student has been in contact with and/or has been exposed to another student or person who is unwell, including without limitation, related to exposure to COVID-19. Students should not attend an offline class if they do not feel well or suspect that they may have been exposed to an individual who does not feel well. Students who miss an offline class due to illness or exposure will be able to make up such class as set forth below.
Class Package | Expiration Date |
4 classes | 2 months |
8 classes | 3 months |
24 classes | 12 months |
48 classes | 18 months |
60 classes | 2 years |
96 classes | 2 years |
120 classes | 3 years |
192 classes | 5 years |
Lessons that have been purchased by you or provided to you from April 1, 2022 but prior to October 1, 2022 will have an expiration date of 5 years for non-trial classes and 1 year for trial classes from the date of purchase/provision.
Lessons that have been purchased by you or provided to you prior to April 1, 2022 will not expire.
Unless otherwise separately agreed between you and our company, all purchases of the services are final and there will be no refund (whether in whole or in part) of any course fees paid.
This no refund policy also applies to packages purchased via instalment plans.
除非你和我们公司之间另有约定,否则所有购买的服务都是最终的,所支付的任何课程费用都不会退还(无论是全部还是部分)。
这一不退款政策也适用于通过分期付款计划购买的套餐。
Last revised on September 29, 2022.
By creating an account and/or using our Services, you agree to these Terms and Condition.