Meet Your LingoAce Course Consultants — From First Call to First Class
Choosing the right Chinese program for your child is a big decision, and we believe you should feel confident from the very first call. That’s why we’re introducing the course consultants who reach out to you — and the simple ways you can connect with them in person.
Who Are Our Course Consultants?
Our course consultants work hand-in-hand with LingoAce’s curriculum experts to stay aligned with the latest MOE syllabus updates and learning resources. They have direct access to the specialists who design our enrichment and enhancement materials — ensuring your child benefits from world-class expertise that’s also tailored for Singapore’s learning needs. While our consultants are part of our academic hub overseas, they work closely with our Singapore team and are fully trained on the local syllabus. Every call comes from our official LingoAce channels, and you’re always welcome to connect with us at our Singapore Centre for added peace of mind. When you receive a call from a LingoAce consultant, their role is to:
Learn about your child’s Chinese learning needs and goals.
Recommend the most suitable programme based on age, school level, and current proficiency.
Walk you through our curriculum, class formats, and trial process.
Answer any questions about lessons, teachers, or learning outcomes.
They’re experienced, approachable, and passionate about helping young learners succeed in Chinese — with recommendations personalised for your child.
Meet the Team
Here are some of the friendly faces behind the calls:
Meet William Zhu (祝勋)
Experience: 12 years in education, serving over 20,000 students.
What Parents Say: Known for his patient guidance and personalised recommendations.
Why I Love My Work: “Helping children gain confidence in Chinese and seeing their progress is the most rewarding part of my job.”
Meet Lewi Yu (余增军)
Experience: 3 years in education, with a background in child pedagogy and psychology.
What Parents Say: Responsive to all inquiries, with a high level of parent satisfaction.
Fun Fact: Has a keen interest in child psychology and loves applying it to make every lesson engaging.
Meet Lynn Liu (刘语柠)
Experience: 7 years of professional teaching experience and over a decade of study and work in Canada, guiding more than 3,000 students.
What Parents Say: Patient and attentive, with professional, enthusiastic guidance and efficient communication.
Why I Love My Work: “Guiding more than 3,000 students with patience and enthusiasm has been the most fulfilling part of my career.”
Meet Will Cai (蔡威)
Experience: 10 years in the education field, with native-level expertise in both Chinese and English.
What Parents Say: Honest, trustworthy, and patient, offering enthusiastic guidance to every family.
Why I Love My Work: “I work closely with parents and our teaching team to ensure every lesson blends native-level Chinese and English expertise with patient, enthusiastic guidance.”
Meet Nil Han (韩紫寒)
Experience: Graduate of a 211 University and holder of TEM-8 (Test for English Majors – Band 8), with a strong track record of high parent satisfaction.
What Parents Say: Professional, efficient, and patient, building trust through clear communication and reliable guidance.
Why I Love My Work: “I build strong relationships with parents through clear communication, professional guidance, and a shared commitment to each child's success.”
Meet Shiney Chen (陈婉晶)
Experience: 3+ years as an education consultant in the online learning space, specializing in the Singapore Primary 1–6 Chinese curriculum and PSLE exam preparation.
What Parents Say: Known for precise, insight-driven guidance and the ability to design customized 1-on-1 learning plans tailored to each child’s academic level and motivation.
Why I Love My Work: “I’m continuously exploring new ways to help Primary 1–6 students excel in Chinese, with customized plans that evolve alongside each child's needs and goals.”
Meet Mark Cao (曹鑫)
Experience: 7 years of work experience, fluent in English and TEM-4 certified, specializing in the MOE Chinese curriculum.
What Parents Say: Provides warm and enthusiastic service, offering comprehensive explanations and personalized 1-on-1 support.
Why I Love My Work: “Seeing students gain confidence and master the MOE Chinese curriculum through
Meet Yujia Wang (王雨嘉)
Experience: Expert in child psychology with a strong grasp of the latest edu-tech tools, trusted by parents for professional, patient, and empathetic guidance.
What Parents Say: A reliable mentor who combines psychological insights with innovative teaching methods to engage and inspire students.
Why I Love My Work: “I love blending child psychology insights with the latest edu-tech tools to make every Chinese lesson engaging and effective.”
Meet Frank Zhang (张子涵)
Experience: Extensive experience in the Internet education industry, specializing in Chinese language learning in Singapore and the PSLE exam system.
What Parents Say: Patient, professional, and responsive, with a talent for creating customized 1-on-1 learning plans and coordinating seamlessly with teachers.
Why I Love My Work: “I bring deep expertise in Singapore's PSLE Chinese exam system, creating customized 1-on-1 learning plans and coordinating seamlessly with teachers for timely support.”
Meet Trista Tao (陶悦)
Experience: 4 years of international experience across 30 countries and 3 years in online education as a highly skilled course consultant, specializing in academic planning for students aged 3 to 15.
What Parents Say: Patient, passionate, and professional, offering tailored guidance for every family.
Why I Love My Work: “I draw on international experience in 30 countries to craft academic plans for ages 3–15, ensuring each family receives patient, professional support.”
Meet Daisy Liu (刘嘉祺)
Experience: 5 years of work experience with strong communication skills, TEM-4 English proficiency, and solid business acumen.
What Parents Say: Passionate and responsible, with efficient planning and clear communication to support every family.
Why I Love My Work: “I work closely with families, combining clear communication and efficient planning to support each child’s learning journey with care and professionalism.”
Meet Liu Siyu (刘思雨)
Experience: Skilled in effective cross-language professional interactions, delivering excellence through bilingual service.
What Parents Say: Supportive, reliable, and genuinely concerned for each child’s progress.
Why I Love My Work: “I’m always seeking new ways to empower students through bilingual education, delivering supportive and reliable guidance in every learning journey.”
Meet Ella Luo (罗芷钰)
Experience: 10 years of working experience, graduated with a major in Chinese International Education, and has served over 1,500 students.
What Parents Say: Patient, careful, and recognised as a top advisor by many families.
Why I Love My Work: “Guiding over 1,500 students with patience and care, and seeing them grow in their love for Chinese, is what makes my work truly meaningful.”
Meet Nick Xie (谢铭敬)
Experience: Over 5 years in the education industry, having served more than 3,000 learners worldwide. Dedicated to delivering high-quality, results-driven course services for students aged 3 to 15.
What Parents Say: Professional, efficient, and thoughtful in guiding each child’s learning journey.
Why I Love My Work: “I have worked with over 3,000 learners worldwide — and love discovering how children from different cultures connect through Chinese.”
Meet May Wang (王芯蕊)
Experience: 3 years in the education industry, holding a national teaching qualification certificate and specialising in the growth psychology of students aged 3–15.
What Parents Say: Patient, efficient, and professional, providing personalised solutions aligned to the Singapore MOE Chinese curriculum.
Why I Love My Work: “As a nationally certified teacher with expertise in student growth psychology, I offer personalised solutions aligned to the Singapore MOE Chinese curriculum.”
Meet Yuan Lei (袁磊)
Experience: 5 years in the education industry, specialising in tailored Chinese instruction for diverse learners, with a track record of supporting over 10,000 students.
What Parents Say: Responsible, professional, and effective in guiding students to success.
Why I Love My Work: “I support each learning journey with tailored Chinese instruction, drawing on 5 years of experience and a track record of helping over 10,000 students succeed.”
Meet Han Yan (韩䶮)
Experience: 4 years in the education industry, with an educational background from high school to university in the United States, majoring in Education. Specialises in Chinese language education for children and adolescents aged 3 to 15, including PSLE preparation.
What Parents Say: Professional, responsible, and patient, providing reliable support for every family.
Why I Love My Work: “I work hand-in-hand with parents to prepare children aged 4–12 for success in Chinese, including specialised support for PSLE preparation.”
Meet Amber Xia (夏小娜)
Experience: 7 years of working experience with a background in International Chinese Education and experience as a Confucius Institute teacher abroad. Specialises in personalised learning plans and professional language guidance for children aged 3–15.
What Parents Say: Responsible, professional, and effective, helping students unlock their learning potential.
Why I Love My Work: “I combine global teaching experience with a passion for personalised learning, helping children aged 3–15 grow in both language skills and cultural understanding.”
Meet Zoey Zhou (周杨)
Experience: Experienced in the education industry and familiar with children’s learning psychology, able to match teaching approaches to each child’s needs and plan courses effectively.
What Parents Say: Easy to communicate with, patient, responsible, and easy-going.
Why I Love My Work: “Understanding each child’s learning style and planning lessons that fit them perfectly is what makes my work so fulfilling.”
Meet Teresa Li (李娜)
Experience: Over 5 years of supporting Singapore Primary 1–6 Chinese students, with expertise in the MOE syllabus and PSLE exam preparation. Skilled in tailored 1-on-1 teaching, patient, and professional.
What Parents Say: Experienced, strategic, and patient in guiding students to success.
Why I Love My Work: “I can instantly spot a child’s learning gaps and turn them into strengths — a skill honed from years of guiding Primary 1–6 students in PSLE prep.”
Meet Rebecca Li (黎贝雅)
Experience: Experienced in serving over 500 families, with in-depth knowledge of the Singapore MOE syllabus and a student-centred approach.
What Parents Say: Attentive, professional, and committed to creating customised learning plans that meet each child’s needs.
Why I Love My Work: “I am experienced in serving over 500 families, with customised, student-centred learning plans aligned to the Singapore MOE syllabus.”
Meet Cassie Gu (古东蓉)
Experience: Over 5 years in the online education industry, with a background in International Chinese Education and experience serving more than 500 families and students. Specialises in designing personalised 1-on-1 Chinese learning plans for children aged 3–15 from diverse cultural backgrounds.
What Parents Say: Patient, effective, and responsible, with high satisfaction ratings from parents.
Why I Love My Work: “I design personalized 1-on-1 Chinese courses for diverse learners aged 3–15, drawing on over 5 years in online education and a background in International Chinese Education.”
Meet Teressa Zou (邹杏)
Experience: Extensive experience in the Internet education industry, with a deep understanding of developmental traits in learners aged 3–15 and expertise in designing culturally adaptive curricula for diverse student populations.
What Parents Say: Responsible, patient, and professional, bringing energy and dedication to every child’s learning journey.
Why I Love My Work: “I work closely with parents to create culturally adaptive learning plans for children aged 3–15, ensuring every family feels supported with patient, professional care.”
How to Connect & Verify a LingoAce Call
We understand you may want extra assurance before proceeding with your child’s trial or make payment. Here’s how you can verify and connect:
Check the consultant’s name — every consultant will introduce themselves clearly at the start of the call.
Call our official hotline to confirm the consultant’s identity and discuss your child’s needs.
Visit our physical learning Centre to explore our curriculum and classrooms.
📍 111 Somerset Rd, #04-06 TripleOne Somerset, Singapore 238164 🕒 Opening Hours: Tue–Fri, 10:00 AM–12:00 PM & 2:00 PM–6:00 PM Customer Service Hotline: 3105 1163
Why We Call Before Class
A quick conversation before your child’s first class helps us:
Understand their current level and interests.
Match them with the right teacher and curriculum.
Ensure the trial experience is engaging and effective.
It’s a simple step to make sure your child’s learning journey starts on the right foot — and it’s always free of charge, with no obligation to sign up.
A Personal Note to Parents
“We know you’re trusting us with something precious — your child’s learning journey. Whether on the phone or face-to-face, our goal is to give you the clarity, reassurance, and support you need to make the best choice for your family.”
For our avid blog readers — don’t miss these exclusive LingoAce resources for families:
A full PSLE Chinese 2025 guide for parents: Learn how to support your child’s Chinese from preschool to P6 with exam tips, study tools, and MOE-aligned advice.PSLE Chinese 2025 – The Complete Guide For Parents You Never Knew You Needed
Looking for 2025 Chinese tuition for your child? Join Mrs Tay as she shares her in-depth LingoAce testimonial for her primary school children, offering insights into our program.Parent Review: Jacklyn Tay Shares Her Testimonial
🎁 And if you're new to us — sign up for a free trial class and receive 2 bonus lessons with any package purchase! Find Out More! Ready to boost your child's confidence and skills in Chinese? Consider LingoAce as your partner in guiding them toward academic success and a fulfilling learning experience.
With over 5,000+ teachers globally, our mission is to enrich every learning moment for the modern young learner through technology, greater immersion, and enjoyment in language learning.
